“A solid ethical culture is fundamental
for good business performance and promotes good business decisions.”

We are all bound to the
ethical principles set out in this
code and we’re invited to make it part of our daily lives.

Our Code of Ethics & Conduct establishes the way we do business, and the conduct we expect from our employees. With this Code, we intend to achieve greater standards of conduct that are aligned with our values and principles.

By doing so, we are reinforcing our commitment to having an honest, upright, and ethical culture in our company and the relationship with all our stakeholders.

This Code should be seen as a helping tool to make correct decisions when we are faced with complex situations/dilemmas about business conduct.

We work every day to cultivate this culture of ethics within our organization.

The Colep Consumer Prodcuts Direct Line is a formal channel that employees and other stakeholders can use when they wish to present a concern, a situation, a complaint, or cases of non-compliance with the Code of Ethics and Conduct, or any applicable law, or if they feel they are being adversely affected by our business activities and operations.

This communication guarantees the confidentiality and the principle of nonretaliation of whoever reports a situation.

Direct Line is part of this approach, by working as a communication tool for managing stakeholder reported situations related to business integrity, as concerns and/or cases of non-compliance with the Code of Ethics and Conduct and our Ethics & Integrity Framework as a whole. After a situation is reported, it is analyzed by the Local or Global Ethics Committee which then responds and assesses whether corrective action is necessary.